Field notesNotes from the fieldWhat we learn designing and deploying AI automations: what carries work, what stalls, and why.AI AutomationWorkflow AutomationProcess AutomationIntelligent Document Processing Without the Enterprise SuiteA document arrives and the automation reads it into a structured record with named fields. What that record carries, and where extraction goes wrong.9/10/20267 min readAI AutomationAI GovernanceWorkflow AutomationHuman-in-the-Loop AI: Which Steps Wait for a PersonIn a deployed automation every step either runs and reports or waits for a named person. Human-in-the-loop is the decision about where that gate sits.9/10/20267 min readAI GovernanceEU AI ActAI ComplianceEU AI Act Compliance Timeline: What to Stand Up Before December 2027The EU AI Act's high-risk obligations apply from December 2027. The record they require is retrospective, so the program has to run in 2026.9/10/202610 min readAgentic AIAI AgentsAI StrategyAutonomous AI Agents: Autonomy Is a Dial, Not a SwitchAn autonomous AI agent carries work from trigger to done without a person starting each step. What autonomy means, and where it has to stop.9/10/20266 min readAgentic WorkflowAgentic AIAI AgentsWhat Is an Agentic Workflow? A Working Definition and a Field TestAn agentic workflow lets a model choose the next step instead of following a fixed sequence. A working definition, the anatomy, and a five-question test.7/20/20266 min readAI AutomationWorkflow AutomationDefinitionsWhat Is AI Automation? The Definition We Build AgainstAI automation is software that carries work from trigger to done, with a model handling the judgment steps. The definition, its boundaries, and examples.7/20/20265 min readPrivate LLMSelf-Hosted LLMOpen-Source ModelsThe Private LLM Option: What Running AI on Your Own Hardware Actually TakesPrivate LLMs are practical now. What a self-hosted model can and cannot do, what the hardware really costs, and when the API is still the right call.7/20/20267 min readAI Automation ToolsBuild vs BuyImplementationAI Automation Tools Are Not AI AutomationThe tool list is the easy part. Why a stack of AI automation tools doesn't automate anything by itself, and what turns tools into work that runs.7/20/20265 min readAI StrategyAI GovernanceAI ArchitectureWhy Your AI Needs Rules: Bridging the Gap Between Deterministic and Probabilistic ReasoningThe future of software is hybrid: deterministic rules around probabilistic cores. A guide for architects moving from rigid code to fluid patterns.2/23/20267 min readAI StrategyBusiness StrategyBest PracticesBoutique AI Consulting vs. Large Firms: What Mid-Market Companies Should KnowMost AI projects fail. What drives AI success for mid-market companies choosing between a boutique AI shop and a large firm, and it is not brand or team size.2/18/20269 min readAgentic SystemsAI StrategyLLMsCan You Beat My Dog at Chess? What Games Reveal About AI Agent PerformanceTen browser games built entirely by AI agents, logic, UI, and opponent rules included. A fun experiment that became the most honest AI evaluation we have run.2/7/202612 min readAI StrategyImplementationScalingThe 95% Problem: Why Your AI Pilot Succeeds But Never Scales95% of AI pilots and proofs of concept never scale. The three gaps that stop them, and a practical framework for moving from experiment to production.2/1/20268 min readAIAgentic SystemsAutomationWhat 'Agentic' Really Means for Your BusinessCut through the agentic AI hype. What autonomous AI agents and agentic workflows actually do, when they're ready for business, and how to evaluate them.1/29/20267 min readShadow AISecurityComplianceShadow AI in Your Company: The Hidden Security Risk No One's Talking About67% of employees use unauthorized AI tools. Detect shadow AI, assess risks, and build governance that enables innovation safely.1/23/202612 min readAI StrategyWorkflow AutomationBusiness OperationsThe Intake-to-Action Loop: Automate the Gap Between Intent and ExecutionMost companies leave hours or days between receiving a request and acting on it. Here's how to automate the distance between customer intent and fulfillment.1/13/20268 min readShow More (6 remaining)